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Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
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Recent Episodes
Podcast: Optimizing Microsoft Teams Collaboration with Monitoring and Analytics
According to Nick Wiik, Covid-19 accelerated the adoption of Teams. And as Teams is being used for “real work” and not simply testing, collaboration...
Podcast: 2Ring’s latest release of Gadgets for Cisco Finesse 5.1 introduces much-anticipated customer journey features
Ossamah Shabbir 2Ring and the word “Gadgets” have become a well-known and recognized combination over nearly the past two decades in the contact...
Podcast: LastPass simplifies security while expanding and increasing personal and business security measures
The days of forgetting your password and worrying about your data are all over. LastPass is a savior to over 25 million people. Randy Fahrbach, Director,...
Modas Systems can handle Carriers and MSPs billing, taxes and compliance requirements for those that are and are not in good standing
COVID-19 brings on a resurgence of tax and regulatory fears to those that are out of compliance. With states around the country suffering from COVID-19...
Podcast: Creating Optimal Voice Cost Structures
According to Chris Lee, the CEO of Cloud Age Solutions, carriers today need to look both at costs and revenue to maximize profit. While that may sound...
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