Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
“AI technologies are definitely maturing, and more and more communications providers and technology developers are using AI to enhance their...
“We really want to highlight our Vision 360 platform,” says Max Edwards, Sales Engineer of Kakapo Systems. “We’ve had a lot of interest. We’ve...
UCaaS and CCaaS coming together with Teams and in the age of Hybrid, Forecasting the Cloudscape
“I’ll be...
“This week we launched what we call the GoTo Contact Center Pro so GoTo Connect which is our UCaaS and CCaaS product family has been a really well...