Telecom Reseller / Technology Reseller News

Recent Episodes

Flexibility or Economics; Driving Communications?

Posted March 28, 2016 • 00:10:49

Your business is constantly changing. Your market is competitive. You need to react to these changes with speed, flexibility, and agility. Your Unified...

Insights into UC Performance

Posted March 28, 2016 • 00:11:59

You will have UC problems, problems with endpoints, with networks, and cloud or on-premises systems. Of course the goal is to prevent the problems but...

Contact Centers, the Path to the Future

Posted March 25, 2016 • 00:12:36

In the past, contact center management looked inward to improve the efficiency of the agents, reduce agent turnover, and reduce costs. The contact center...

Interoperability; UCaaS, SIP Trunks, Skype4B, Cloud

Posted March 25, 2016 • 00:09:40

There are many Unified Communications (UC) solutions on the market products and services. UCaaS is accessible by the Internet but the Internet is not...

Integrate Communications with Workflows

Posted March 25, 2016 • 00:09:05

Digital transformation; this is how you integrate IT and communications into you organization’s operations. It improves productivity. It can reduce...