Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
24×7 Advantage Spins Up Customer Support that an MSP was able to offer a client in need
Michelle Fiegehen of 24×7 Advantage...
Save money. Make money. Save time. These are the three big reasons most businesses buy a product, a service or even hire a person. Sometimes hidden...
“It’s really the spirited discussion around connectivity solutions that’s going to drive value for viewers,” says Lauren Malhiot, Director of...
In a leaner environment, optimization matters
“This is a game of workflow automation and data.” says CEO &...
“One thing I learned is our industry sometimes treats our customers very poorly, especially in the aspect of service,” says Dean Simon. “You know,...