Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
FCC form 477 is explained to Don Witt of The Channel Daily News from Telecom Reseller by Hal Stringer, a consultant to Technologies Management, Inc....
The International Avaya Users Group (IAUG) is the largest end user association in the UC and UCaaS world. The group was formed out of three different...
Last week, Avaya, a company with DNA that traces back to the making of the world's first phone call, declared Chapter 11. But the UC and UCaaS company...
Podcast on an “all-in-one” appliance that is easy to install and lowers the total cost of ownership Migration to the cloud and to hybrid solutions...
Podcast looks at new tools for the contact center In the fall, Voice4Net introduced the Voice4Net SMS ACD module that empowers contact center agents...