Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
The International Avaya Users Group (IAUG) is the largest end user association in the UC and UCaaS world. The group was formed out of three different...
Last week, Avaya, a company with DNA that traces back to the making of the world's first phone call, declared Chapter 11. But the UC and UCaaS company...
Podcast on an “all-in-one” appliance that is easy to install and lowers the total cost of ownership Migration to the cloud and to hybrid solutions...
Podcast looks at new tools for the contact center In the fall, Voice4Net introduced the Voice4Net SMS ACD module that empowers contact center agents...
Zane Long, VP of Channel Sales at RingCentral, discusses the recent announcement by Avaya filling for Chapter 11 bankruptcy with Don Witt of The Channel...