Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
Sytel is a software house that specializes in adaptable, customizable and scalable software for the contact center. In this podcast we learn that Sytel...
While many cloud companies focus on information workers, Unified Office has distinguished itself by supporting companies whose workforces must remain...
Cyberattacks already cause problems for channel partners and their clients. 68% of organizations report an increase in attacks on their endpoints in...
by Gary Audin Much of the discussion of digital transformation focuses on the contact center and customer experience. Digital transformation includes...
“We’ve been cloud native from the very beginning”, says Bob Norberg, CMO of Cloud Age Solutions. Over the last two years, Cloud Age has built...