Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
by Gary Audin Use your phone system/service as a competitive weapon, not just dial tone with features. You need to apply analytics to your communications...
Is UCaaS or cloud PBX destined to be simply a replacement of the traditional on prem PBX with the same thing, but tin the cloud? Is UCaaS on the road...
by Gary Audin Communications services keep evolving rapidly. Providers enter the market. Consolidations, compensation changes, and competition forces...
by Gary Audin Any room can host a conference. Conference rooms can be pre-wired but this means a static design and less flexibility for the users, which...
Mark Straton, V.P. of Marketing and Media Relations with BroadSoft, discusses the 2017 predictions that are anticipated to become reality by BroadSoft...