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Recent Episodes
Podcast: Decoding the world of Best Effort Guarantee Chicanery
We’ve all been there. A mission critical product fails or underachieves, a service falls below expectations or outright fails, and we turn to our...
Podcast: Avaya UC Simplified by DevConnect Technology Partner NVT Phybridge
In the United States and Canada, Avaya remains the number one installed brand of real time communications solutions running voice and contact centers...
Podcast: Nectar helps Avaya contact center users deliver quality experiences
The contact center is the jewel in Avaya’s real communications crown. In this podcast Joe Fuccillo, CTO of Nectar, outlines how Nectar’s CX assurance...
Podcast: IoT quality of experience starts with the connection – Is it Licensed or Unlicensed
When you are installing IoT, if you are not using licensed wireless, you are gambling with your customers experience and critical data. Brian Ray, CTO...
EDUcast: UC Global Data Analytics
By Gary Audin Traditional enterprise software ring-fences your knowledge to the insights gathered within just one technology deployment - your own....
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