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Recent Episodes
Empowering Enterprises with FCC Consumer Complaint Information, Numeracle Podcast
“People are angry,” says Sarah Delphey, VP of Trust Solutions of Numeracle. “It’s very empowering,” adds Delphey. As people continue to receive...
AI deployed to match, coach, develop gig workers with contact centers in refreshed approach to staffing conundrums, Agents Only Podcast
AI deployed: No supervisor. No Command and Control. Better Agent EX. Better CX.
“Find the best people, whenever you need them,...
TelcoBridges Announces Media Gateway Certification of Interoperability with Metaswitch CFS, Podcast
TelcoBridges Announces Media Gateway Certification of Interoperability with Metaswitch CFS
Reduce technology and service costs by 44%, AIQ Podcast
AIQ Podcast: Helps when cash runs tight or for companies seeking to have a higher value.
When household brand name...
How Tata Communications is Bridging the Digital Divide in a Hybrid World, Podcast
In this episode of the podcast, Doug is joined by Sriram Sampath, Vice President – CX Management & Collaboration Platforms at Tata Communications, a...
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