Telecom Reseller / Technology Reseller News

Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.

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Voice4Net Powers Up Texting For Contact Centers

Posted January 26, 201700:11:03

Podcast looks at new tools for the contact center In the fall, Voice4Net introduced the Voice4Net SMS ACD module that empowers contact center agents...

Signs of changing times – Enterprise accelerating migration from Avaya and premise based solutions to UCaaS

Posted January 25, 201700:08:35

Zane Long, VP of Channel Sales at RingCentral, discusses the recent announcement by Avaya filling for Chapter 11 bankruptcy with Don Witt of The Channel...

Delivers cloud enablement tools including CLOUD, UCAAS, COLOCATION, CONNECTIVITY, SD-WAN, SECURITY

Posted January 23, 201700:11:15

Don Witt Speaks with Drew Lydecker, Co-founder and President of Avant about the SD-WAN portfolio of products just announced.  There is an accelerated...

Multicast Paging with SIP; The Missing Link

Posted January 18, 2017

by Gary Audin It is very likely you already have a public address (PA) in place. It is separate or integrated with your PBX. You have not touched it...

2017 Will See More Transformation in UC/UCaaS

Posted January 18, 201700:15:13

As the 2017 gets underway, Avaya assembled a panel of experts to peer into 2017. In this podcast Sandra Thomson, Senior Marketing Manager of Avaya Client...