Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
Podcast looks at new tools for the contact center In the fall, Voice4Net introduced the Voice4Net SMS ACD module that empowers contact center agents...
Zane Long, VP of Channel Sales at RingCentral, discusses the recent announcement by Avaya filling for Chapter 11 bankruptcy with Don Witt of The Channel...
Don Witt Speaks with Drew Lydecker, Co-founder and President of Avant about the SD-WAN portfolio of products just announced. There is an accelerated...
by Gary Audin It is very likely you already have a public address (PA) in place. It is separate or integrated with your PBX. You have not touched it...
As the 2017 gets underway, Avaya assembled a panel of experts to peer into 2017. In this podcast Sandra Thomson, Senior Marketing Manager of Avaya Client...