Telecom Reseller / Technology Reseller News

Recent Episodes

Tone Software New Dashboards Targets Service Providers, Provides Global View

Posted February 24, 2017 • 00:06:55

In the run up to Avaya ENGAGE, Tone Software Corporation, a leading provider of comprehensive unified communications and collaboration (UC&C) monitoring...

Flowroute tackles critical challenges

Posted February 24, 2017 • 00:12:35

Something new at work will have a hard time living down a bad first impression. A bad on-boarding experience when a company is just adopting a new service...

Telstrat Goes WFO SaaS

Posted February 24, 2017 • 00:07:23

$6,000 per agent. That's what TelStrat's Mike Berlin says it costs a company to replace a contact center agent. Fighting turnover, improving the quality...

911ETC Now West Sets Big Goals

Posted February 24, 2017 • 00:04:08

As 2016 came to a close, West Corporation, a global provider of communication and network infrastructure services, acquired 911 ETC, Inc. ("911 ETC"),...

Avaya Surge Secures, Automates, Learns, Delivers IoT Solution

Posted February 23, 2017 • 00:11:36

As Avaya customers gathered for Avaya ENGAGE last week, Avaya released Avaya Surge, an offering to improve security "at the perimeter of the Internet...