Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
In as many days, RingCentral made three announcements, aimed right at the enterprise community that gathered this week at Enterprise Connect. Recorded...
One major lesson IT teams sometimes miss is that if a solution or tool is too complex or requires extra workforce training, than its likely a solution...
AudioCodes focused on the needs of many end users who are working to create better huddle rooms, migrate from legacy systems, and deal with a number...
As the cloud continues to become the primary platform of the enterprise, the “out of towners” have arrived. Google and Microsoft have been working...
Two to three years of development were devoted to the customer journey and their experience when they call for assistance. Christopher Morley, Vice...