Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
“Basically, we are migration experts,” says Yossi Sharon, CEO of Univonix. “Univonix facilitates full visibility, analysis and reporting of the...
TelcoBridges cloud-based SBC seems to match the moment as the modern, distributed contact center, the delivery of CCaaS (contact center as a service)...
Many US based enterprises are looking to other countries to expand their business. There is no better way to make that happen than to work with a carrier...
“We live, work and play with our smartphones these days,” says Dr. Paul Carter, GWS Founder and CEO. “And we’ve been using it for all of the...
From the early days of cloud communications, there’s nothing more alienating to a new hard-won customer than slow or confused case resolution. Dashboard...