Telecom Reseller / Technology Reseller News

Global Language Assist now available with CI’s eONE Conversational AI IVR called The Virtual Concierge, Podcast

CI powers up AI to overcome language barriers

Recently CI announced an integration to Googles over 131 languages. The feature,...

Enreach’s Nijhuis: AI in the hands of the public, Podcast

AI becomes real, reachable, and democratic.

“AI is now out of the laboratory and into the hands of the public,” says Stijn...

Spirent’s 5G Report Reveals There’s No Single Path to Revenue, Podcast

Spirent recently released its fourth annual 5G Outlook Report, based on analysis and takeaways from over 800 new global 5G engagements in 2022. The...

Wildix focuses on partner needs as recurring income model continues to gain on CapEx, Podcast

“If they make the cherry on top, it’s great,” observes Timothy Truelove of Wildix, noting how some companies throw in a “free” phone, but,...

Customer Service & Experience West 2023 Looks at Four Keys to CX, Podcast

“How can we keep pace?,” asks Josh Wheeler, Strategic Director, Customer Service and Experience Portfolio, Reuters Events. Wheeler argues that customers...