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Recent Episodes
SHAKEN without the EARTHQUAKE, ECG Podcast
You don’t want to do blocking on STIR/SHAKEN data. We’re not there yet. That’s the big message in this podcast. Mark Lindsey at ECG tells us that,...
The Problem with Unregulated Call Labeling Analytics Engines, Numeracle Podcast
The Problem with Unregulated Call Labeling Analytics Engines, Numeracle Podcast: Verified Identity directly to call recipients without relying...
Cisco looks to AI to improve EX, cut agent churn by improving human involvement, Special Cisco Webex Podcast
Role AI plays in the contact centers and why human involvement is critical, Cisco looks to AI to improve EX, cut agent churn by improving human...
Graceful migration at the customer’s pace, E-MetroTel Podcast
“They have a one stop shop, in terms of managing their requirements,” says, Ardavan Nawaby, Founder & CEO of E-MetroTel. “E-Metrotel provides...
Building a new voice network from scratch, Special TelcoBridges Podcast
Building a new voice network in Namibia and beyond, A model for rural communications transformation, Webinar offered from TelcoBridges,...
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