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Recent Episodes
Unimax Launches Sentinel at Enterprise Connect: Simplifying Multi-Leg Call Analytics with AI, Podcast
“Change, change, change—that’s what we’re hearing from customers. AI is exciting, but it’s also overwhelming. Sentinel helps cut through...
NICE Unveils CXone Mpower Orchestrator, Wins Best of Show at Enterprise Connect, Podcast
“We’re going beyond just contact center AI—this is CX-first orchestration across the entire enterprise,” said Elizabeth Tobey, Vice President...
Pronetx Merger Supercharges AWS CX Services: “Get to the Cloud Faster—And Smarter”, Podcast
“This is a liberating moment for us—and for the enterprises we serve. We’re combining forces to scale fast and deliver smarter CX solutions.”...
GTIA: A New Name, a Renewed Commitment to the Global IT Channel, Podcast
“We’ve got a new name, but it’s the same mission—serving the channel with even more focus and energy than before.” — MJ...
The Silver Bullet for Service Providers? Creo Solutions Helps CSPs and MSPs Turn AI, Automation, and vCon into Revenue—Fast, Podcast
“If you’re not moving now, someone else will poach your base. The opportunity is huge—but the window is now.” — Robert...
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