Telecom Reseller / Technology Reseller News

AI deployed to match, coach, develop gig workers with contact centers in refreshed approach to staffing conundrums, Agents Only Podcast

AI deployed: No supervisor. No Command and Control. Better Agent EX. Better CX.

“Find the best people, whenever you need them,...

TelcoBridges Announces Media Gateway Certification of Interoperability with Metaswitch CFS, Podcast

TelcoBridges Announces Media Gateway Certification of Interoperability with Metaswitch CFS

Last month, 

Reduce technology and service costs by 44%, AIQ Podcast

AIQ Podcast: Helps when cash runs tight or for companies seeking to have a higher value.

When household brand name...

How Tata Communications is Bridging the Digital Divide in a Hybrid World, Podcast

In this episode of the podcast, Doug is joined by Sriram Sampath, Vice President – CX Management & Collaboration Platforms at Tata Communications, a...

EDUcast: Number Reputation Management: DIY or Not?

by Gary Audin

I hate robocalls and spam so much that when it was at its worst, I let all my calls go to voicemail, no matter who I thought...