Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
by Gary Audin You need an outbound dialer, an inbound contact center, call center scripting, web agent, call recording, and mail interactions. This...
by Gary Audin DIY or DI cloud? The cloud is an expanding option. But most cloud services do not include the network access. With the combination of...
LITTLE ROCK, Ark., June 13, 2016 (GLOBE NEWSWIRE) -- Windstream (NASDAQ:WIN), a leading provider of advanced network communications, today announced...
To Uwe Kreuter, Managing Director, of CCT Solutions, Avaya Breeze and newly announced Avaya Oceana are welcome developments. Kreuter sees these offerings...
IR (Integrated Research Limited) provides companies with proactive performance management software for communications networks and IT infrastructure....