Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
The COVID pandemic required a rapid restructuring of corporate and business networks to include mobile and remote work-from-home network access. That...
“Everything is really customer driven at DTEN,” says Scott Krueckeberg, Head of Strategic Alliances at DTEN. Recently, DTEN began certification...
D&H Distributing has stepped up its offerings under its “Modern Collaboration” umbrella, adding partners and solutions and fortifying its staff...
Being able to analyze one hundred percent of your calls gives you visibility into customer sentiment, which leads to being able to better plan, allocate...
“We optimize voice for Teams,” says Francine Troumpoucis Channel Account Manager and Business Development with a Focus on Microsoft for SCB Global....