Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
One may not be enough, according to Patrick Sullivan, COO and Co-Founder of 2600Hz. In this podcast, Sullivan makes the case for having a second platform....
Recently, BroadSource announced that its EMU mobile assistant “puts the power of Cloud Collaboration in the hands of the end customer.” In this...
The demand for more bandwidth from businesses and consumers has increased tremendously during the outbreak of COVID-19. This is most apparent at the...
“Basically, we are migration experts,” says Yossi Sharon, CEO of Univonix. “Univonix facilitates full visibility, analysis and reporting of the...
TelcoBridges cloud-based SBC seems to match the moment as the modern, distributed contact center, the delivery of CCaaS (contact center as a service)...