Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
In a jolt, after a long era of gradual change, the cloud based, distributed contact center arrived this spring. VoiceBase, offers an AI-driven platform...
How do shifting remote work policies and social distancing measures impact the future workplace? How do businesses optimize collaboration and productivity...
According to Colin Johnston, Executive Vice President of Strategic Channels at Star2Star, draining cost and complexity from business is a fundamental...
Recently, Speechmatics announced that it had secured a place in the ING Labs Brussels 2020 cohort to demonstrate the value of innovation with voice....
At some point, cloud communications comes in contact with equipment, often an end point, and along the way, possibly other products. That’s where...