Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
Adnan Saleem
Cloud Connections 2023 CPaaS Showcase
“People should not have to be telecom engineers,” says Adnan Saleem, CTO, Software...
Cloud Connections 2023 CPaaS Showcase
Jordan Rupar“What I’d like to see is more customer engagement, maybe more vertically tailored...
Cloud Connections 2023 CPaaS Showcase
Michael Tessler“There’s a lot of opportunity to bring what I call CX extensions to the UCaaS...
by Gary Audin
You’re planning to move the contact center and unified communications operations to a cloud-based service, to reduce...
It all begins at the ending. As technology gear comes offline and heads to the shed for resale as used, refurbishment or ultimately, end of life disposition,...