Telecom Reseller / Technology Reseller News

Conversational commerce brings back CX in a digital setting, Podcast

Combining notifications, conversations, engagements results in more sales, better CX

“We’re really trying to have that hybrid...

ICAS offers single source for wide range of services, Podcast

“We do all of it,” says ICAS President Matthew Bonfitto. “It’s important because it give the client one point of contact, instead of discussing...

Connected Nation Internet Exchange Point (IXP) enables underserved internet regions, cities, universities and government organization to establish local Internet exchanges, Podcast

Connected Nation IXP is a partnership between Newby Ventures and Connected Nation. They have been helping establish Internet Exchanges with federal...

CCaaS rich with opportunities for the channel, LiveVox Podcast

Making Money with CCaaS

“CCaaS has lot of technologies you can monetize,” says MeiLee Langley, Senior Director,...

ChatGPT AI CX: A hitchhiker’s guide to AI, CX, ChatGPT and a $27 billion universe of opportunity, Podcast

How to talk about AI, ChatGPT, CX to HR, CX teams, non technology business managers and senior management: White...