Telecom Reseller / Technology Reseller News

Recent Episodes

Now Skype4B and O365 Cloud Contact Center

Posted September 30, 2016 • 00:09:19

by Gary Audin You want to move the contact center to the cloud. You also want to use O365 or Skype4B. You not only need the cloud contact center service,...

Software Drives UC

Posted September 30, 2016 • 00:07:42

by Gary Audin Not every UC solution should be in the cloud. For branch offices and smaller businesses, the UC solution may have to be on premises to...

Call Recording with Skype4B and O365

Posted September 29, 2016 • 00:12:03

by Gary Audin Don’t think of call recording as a side issue. You need it. You need it for agent training, compliance, and dispute resolution. Obtaining...

Konftel Ego offer personal communication and more in a conference phone

Posted September 29, 2016 • 00:09:22

In July Konftel released a portable device, that Konftel says is, "perfect for Skype for Business conferences." Ego can run corded or on bluetooth,...

Getting Voice in the Cloud

Posted September 29, 2016 • 00:07:48

by Gary Audin Skype4B does not do everything. There are gaps. Wouldn’t you want an appliance that is a turnkey solution for voice connections to the...