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Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
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Recent Episodes
2Ring To Showcase Real-Time Reporting Solution for Contact Centers, Dashboards & Wallboards, at Cisco Live! and Customer Contact Week
Sacramento, CA – May 31, 2023 – 2Ring, a leading provider of contact center solutions, will be presenting their innovative real-time...
AI Ushers in Advanced Service Offerings and Profitability for Solution Providers, Podcast
Selling the benefits of AI
“The whole vision here is to do client-to-cloud AI operations,” says Jeff Aaron, VP at Juniper...
A Modern Approach to First Contact Resolution, Podcast
With Customer experience now ranked as important as a product or service in a recent Salesforce survey, yet 80% of corporations believe they deliver...
Changing faces of UCaaS, iotum Podcast
Since the pandemic, we’ve seen a change in the way businesses are communicating. We are moving toward a unified system of communication. People and...
Sternum IoT proactive approach to cybersecurity revolutionizes defense of IoT, Podcast
Stop chasing after patches
“Our goal is to make you, the user, stop chasing after patches, says Amit Serper is the Director...
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