Telecom Reseller / Technology Reseller News

Recent Episodes

Podcast: A closer look at vendor management

Posted October 28, 2019 • 00:17:14

According to Timothy Colwell, AOTMP Executive Vice President, enterprises, “… are more focused on managing their vendor relationships.” In this...

Podcast: Customer experience, like chasing a unicorn but this one you can catch

Posted October 28, 2019 • 00:13:04

“It’s literally an ocean of data,” says Raymond Pearson, Channel Account Director at Virsae. To understand customer experience, you’re going...

Podcast: Business of Technology Ep3 – Think Twice (About What’s Best for the Customer); Deploy Once

Posted October 23, 2019 • 00:16:50

As a sales associate, we are delighted to make sales. But do we adequately consider the impact on the customer? Are we listening and thinking, or just...

Podcast: GlobalMeet Leans Into Cloud Voice Expansion with Localized User Experience

Posted October 21, 2019 • 00:16:29

Earlier this month, PGi, a business communications provider, expanded its GlobalMeet platform by adding service in France, Ireland and Brazil to the...

Podcast: Taking the client’s view

Posted October 21, 2019 • 00:14:06

The challenges facing MSPs are many. The need to be agile and distinctive is easier said than done. In this podcast, Pratik Roychoudhury, President...