Telecom Reseller / Technology Reseller News

Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.

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Bringing voice to Microsoft Teams for Alianza Service Providers, Alianza Podcast

Posted April 14, 2023

“Alianza has basically removed all the complexity of enabling our service providers to deliver PSTN and PBX capabilities into Teams,” says Dag Peak,...

AI GPT (Generative Pre-trained Transformer) Explained, Quark.ai Podcast Series

Posted April 12, 2023

Part 1 of 8: What is GPT (Generative Pre-trained Transformer) and how can it be optimized for Customer Support?

Everyone is...

Branded Communication Seeks To Solve Caller Unknown Problem, First Orion Podcast

Posted April 12, 2023

“Nearly nobody will answer a call from an “unknown caller”,” says Michael Coleman SVP, Enterprise Sales and Channel Chief, First Orion. Abusive...

Working with Netaxis, and the importance of partnerships, Podcast

Posted April 11, 2023

To collectively thrive and give customers what they really want, we need great partnerships. This is the message from Iain Sinnott, Head of International...

Telcos can use data to reduce power use, shrink carbon footprint, maintain QoS, HEAVY.AI Podcast

Posted April 11, 2023

“This is the classic win, win,” says Dr. Mike Flaxman of HEAVY.AI who notes doing things like sending out a signal that’s not being used is an...