Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
WILMINGTON, Del., Oct. 04, 2016 (GLOBE NEWSWIRE) -- The determination of East Asian mobile technology companies to showcase 5G at the 2018 Winter...
by Gary Audin The open office is designed to facilitate fast, flexible collaboration. There will be times when you want quiet and privacy, a break from...
by Gary Audin You want to move the contact center to the cloud. You also want to use O365 or Skype4B. You not only need the cloud contact center service,...
by Gary Audin Not every UC solution should be in the cloud. For branch offices and smaller businesses, the UC solution may have to be on premises to...
by Gary Audin Don’t think of call recording as a side issue. You need it. You need it for agent training, compliance, and dispute resolution. Obtaining...