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Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
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Recent Episodes
Mutare Expands Voice Security with Webex Integration, Podcast
“Think of it like a voice firewall—protecting enterprises from spam, robocalls, and social engineering before the phone even rings,” said Vicki...
Cellhub and Lifetime EPR Bring First-to-Market PC-as-a-Service with Lenovo ThinkPads, Podcast
“PC-as-a-Service makes fast, secure deployments possible without having to contract with a series of vendors for devices, connectivity, support,...
Webex AI Enhances Customer Experience with Future-Proof Solutions, Podcast
“The days of the old virtual bot type of experiences are slowly going away. End consumers will now experience a more personalized, human-touch type...
Webex Advances Connected Intelligence with AI-Powered Collaboration, Podcast
“Two, three, five years from now, the workforce could easily be people working with people, people working with AI, and maybe even AI working with...
WhatsApp Means Business: Premier CX’s “Zero to Amazing” Playbook, Podcast
“Asynchronous messaging respects customers’ time—and when you meet people where they already are, CSAT, revenue, and retention follow.” —...
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