Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
“We’ve put together an expansive program,” says Erik Linask, Group Editorial Director at TMC. In this podcast Linask gives us an expansive overview...
According to Ralf Ebbinghaus, Managing Director, Swyx is a company that was launched twenty years ago with, “… we started Swyx with a clear idea...
We’ve all been there. A mission critical product fails or underachieves, a service falls below expectations or outright fails, and we turn to our...
In the United States and Canada, Avaya remains the number one installed brand of real time communications solutions running voice and contact centers...
The contact center is the jewel in Avaya’s real communications crown. In this podcast Joe Fuccillo, CTO of Nectar, outlines how Nectar’s CX assurance...