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Recent Episodes
Podcast: Customer experience, like chasing a unicorn but this one you can catch
“It’s literally an ocean of data,” says Raymond Pearson, Channel Account Director at Virsae. To understand customer experience, you’re going...
Podcast: Business of Technology Ep3 – Think Twice (About What’s Best for the Customer); Deploy Once
As a sales associate, we are delighted to make sales. But do we adequately consider the impact on the customer? Are we listening and thinking, or just...
Podcast: GlobalMeet Leans Into Cloud Voice Expansion with Localized User Experience
Earlier this month, PGi, a business communications provider, expanded its GlobalMeet platform by adding service in France, Ireland and Brazil to the...
Podcast: Taking the client’s view
The challenges facing MSPs are many. The need to be agile and distinctive is easier said than done. In this podcast, Pratik Roychoudhury, President...
Podcast: Does the home phone have a future
Understanding Ooma’s new Telo 4G “A lot of it is about safety and security,” says Mike Langberg, Senior Director of Corporate Communications at...
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