Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
Cyberattacks already cause problems for channel partners and their clients. 68% of organizations report an increase in attacks on their endpoints in...
by Gary Audin Much of the discussion of digital transformation focuses on the contact center and customer experience. Digital transformation includes...
“We’ve been cloud native from the very beginning”, says Bob Norberg, CMO of Cloud Age Solutions. Over the last two years, Cloud Age has built...
When you think AudioCodes, you think SBCs and it’s likely you have heard that their SBCs come in works-with-Teams. In this podcast, we learn that...
What if the moving of employees and contact centers to a distributed mode scrambles all of your assumptions? In this podcast Ira Cohen, Chief Data Scientist,...