Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
by Gary Audin COVID-19 has caused the explosion of remote workers and the use of online collaboration sessions more than 460% since January 2020. Meeting...
The Broadband Forum has launched a User Services Platform (USP) Agent Certification Program. The program is designed to provide assurance and confidence...
by Gary Audin You’ve added many remote workers who significantly expanded conferencing, collaboration, and call centers since the pandemic started....
Communications competition at the edge is heating up. 5G seems to be the rage right now, but what about WIFI 6? It professes to have similar features...
The digital transformation of UC and the revolution underway of work itself has created information floods and droughts within many enterprises. Organizations...