Oct. 5, 2022
418: Shelley Renee | How to Clean Up Your Broken Systems for a Tidier Dental House
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Guest: Shelley Renee
Business Name: Shelley Renee Consulting
Check out Shelley's Media:
Instagram: @shelleyreneeconsulting
What’s the quickest way to find a broken system? Follow the money leaks! Click here for your free checklist: https://shelleyrenee.lpages.co/money-leaks-checklist/
Host: Michael Arias
Website: The Dental Marketer
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Join this podcast's Facebook Group: The Dental Marketer Society
My Key Takeaways:
- Team members are more motivated and engaged with clear core values and a voice in the practice.
- List out all your processes and systems in the practice. Chances are some of them are outdated or broken!
- Broken appointment patients should not be on the pre-booking list.
- The fears and resistance must be validated and listened to when making changes to the practice.
- Accommodating repeat broken appointment patients by placing them on a short notice call list can be better for both parties!
- The less on your to do list the better! Automation and better systems can help.
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