No shows, Treatment Planning, and Case Acceptance with Kiera Dent and Ashley Joves
Kiera Staples Dent, CEO of The Dental A Team, joins Dr. Ashley to discuss: 1. No shows - what to do? Collecting deposits?Thoughts on charging and risking negative reviews? Why she says “change” vs. “cancel” and how she she makes it difficult for patients to break up with us. 2. Presenting treatment plans: Assume the yes, asking open ended questions, the perfect handoffs: NDTR And so much more! Lots of verbiage, role playing and actionable information. Also don't forget to come to our Napa ...
Kiera Staples Dent, CEO of The Dental A Team, joins Dr. Ashley to discuss:
1. No shows - what to do? Collecting deposits?Thoughts on charging and risking negative reviews? Why she says “change” vs. “cancel” and how she she makes it difficult for patients to break up with us.
2. Presenting treatment plans: Assume the yes, asking open ended questions, the perfect handoffs: NDTR
And so much more! Lots of verbiage, role playing and actionable information.
Also don't forget to come to our Napa Retreat!
Come to Napa https://www.themakingofpodcast.com/retreat
Heres a code for $500 OFF your retreat: themakingofpod
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Thank you for listening to The Making of Smile & Co. podcast. If you enjoyed it, please share with anyone you think will gain value from the show by clicking on one of the sharing tabs above.
Also, please consider leaving an honest review on iTunes. It helps other listeners find the show, and I would be forever grateful.
Questions or comments? Feel free to contact me here.
Follow me on Instagram or Facebook and improve your dental practice every day!
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Find Out More
Thank you for listening to The Making Of podcast. If you enjoyed it, please share with anyone you think will gain value from the show by clicking on one of the sharing tabs above.
SUBSCRIBE to our NEWSLETTER HERE
Also, please consider leaving an honest review on iTunes. It helps other listeners find the show, and I would be forever grateful.
Questions or comments? Feel free to contact us at - themakingofadental@gmail.com
Follow us on Instagram or Facebook and improve your dental practice every day!
Have you subscribed? Don't miss a single episode!