Dental Billing Academy

Dental Billing Academy

The Dental Billing Academy Podcast delivers real-world strategies, education, and industry perspectives designed to help dentists, office managers, and billing teams navigate the complexities of insurance billing and revenue cycle management. Each episode features actionable discussions on documenta...

PPO Traps Dentists Miss: Contracts, Fee Schedules, and Hidden Networks
Dental Billing Academy
PPO Traps Dentists Miss: Contracts, Fee Schedules, and Hidden Networks

Recent Episodes

Oct. 15, 2026

PPO Traps Dentists Miss: Contracts, Fee Schedules, and Hidden Networks

Do you really know which PPOs you’re contracted with — and how you’re contracted with them? In this episode of the Dental Billing Academy Podcast, hosts Dr. Iris Han, DDS, and Jacquelyn Hurley are joined by Phyl Curtis of Unitas PPO Solutions to break down the PPO traps that catch dental practices off guard — from leased networks and umbrella contracts to fee schedules that aren’t what they appear to be. Together, they explore how practices can unknowingly be in-network with PPOs they never di
Sept. 4, 2026

The $3 Million Wake-Up Call: Collections and Your Practice's True Value

If you think your practice's value is something to worry about when you're ready to sell — this episode will change how you see your numbers today. In this episode of the Dental Billing Academy Podcast, hosts Dr. Iris Han, DDS, and Jacquelyn Hurley are joined by Greg Auerbach, Managing Broker and leader of the largest single-company dental transitions team in the country, to connect two things most practice owners never link: how a practice bills and collects day to day, and what it's worth whe
Aug. 6, 2026

Your CPA Isn't Enough: The Reconciliation Gap Costing You

If you've ever looked at your practice management software and your bank account and thought "why don't these numbers match?"—this episode is for you. In this episode of the Dental Billing Academy Podcast, hosts Jacquelyn Hurley and Dr. Iris Han, DDS, are joined by Julie Weathers, Dental Accounting Product Leader at eAssist Dental Solutions, to explore one of the most overlooked areas of dental practice finance: reconciliation and financial visibility. While most practices rely on a CPA for tax
July 8, 2026

Patient Billing Gaps Are Costing You: How to Fix Your Revenue Cycle

If your practice is collecting well from insurance but still struggling with cash flow, patient revenue may be the missing piece. In this episode of the Dental Billing Academy Podcast, hosts Jacquelyn Hurley and Dr. Iris Han, DDS, are joined by Julie Weathers, Product Leader for Patient Billing and Dental Accounting Services at eAssist Dental Solutions, to explore why patient revenue has become one of the most important drivers of a dental practice's financial health—and why so many practices s
June 5, 2026

Stop Crown Claim Denials: Documentation Strategies That Get You Paid

If you've ever submitted a crown or buildup claim thinking "we did everything right"—only to receive a denial or downcode—this episode is for you. In this episode of the Dental Billing Academy Podcast, host Jacquelyn Hurley welcomes back clinician Dr. Iris Han, DDS, to break down what insurance companies are actually looking for when reviewing crown and buildup claims. Together, they explore how clinical excellence and billing success must work hand in hand—and how clear documentation can be th
May 8, 2026

Stop Guessing Your PPO Fees: Participation, Negotiation & Optimization with Unitas

Are PPO contracts creating more confusion than clarity for your practice? In this episode of the Dental Billing Academy, Jacquelyn Hurley is joined by Dr. Iris Han of eAssist and Phylip Curtis of Unitas PPO Solutions to break down one of the most misunderstood areas of dental reimbursement: PPO participation. Many dental practices participate with PPOs without fully understanding how their network agreements affect reimbursement, patient estimates, and collections. In this conversation, the te