Episodes

March 25, 2025

Loyalty Strategies That Work with Steve Fusco, President of Rewards Network

In this episode of Room for Seconds, Gregg Majewski sits down with Steve Fusco, President of Rewards Network, to explore how independent restaurants can drive revenue through smart loyalty strategies. Steve shares how partnering with global rewards programs—like airlines and hotels—helps restaurants attract full-price paying customers without relying on discounts. They also discuss the power of data-driven insights, making it easier for operators to understand customer behavior and increase repe...
March 18, 2025

The Secret to Scaling Your Restaurant with Josh Kopel

In this episode of Room for Seconds, Gregg Majewski sits down with restaurant industry expert Josh Kopel to discuss the biggest growth opportunities for operators today. Josh shares why catering and B2B sales are the secret weapons for restaurant profitability, how most owners waste time on social media instead of focusing on high-intent platforms, and the one strategy that can increase guest frequency by 25%—all without discounting or freebies. Josh shares real-world, revenue-driven strategies ...
March 11, 2025

Tech, AI & Leadership with Tony Smith of Restaurant365

In this episode of Room for Seconds, Gregg Majewski sits down with Tony Smith, CEO and co-founder of Restaurant365, to explore how technology is transforming the restaurant industry. Tony shares the story behind founding Restaurant365, discusses key challenges like labor and inventory management, and highlights how AI and data insights are shaping the future of restaurant operations. They also dive into the company’s recent focus on employee training, upcoming innovations, and their partnership ...
Feb. 25, 2025

Gregg Majewski Details His Journey to Franchise Success

In this repurposed episode of #ClockedIn with Jordan Edwards, Gregg shares his extraordinary journey of setbacks, bold moves, and ultimate success in the restaurant industry. He opens up about the lessons he’s learned—from taking big risks to building powerhouse franchise teams. He reveals what made Jimmy John’s thrive, including the transition from single-unit to multi-unit operations, the pitfalls of bad advertising advice, and the power of strong franchisee relationships. Plus, hear how he tu...
Feb. 18, 2025

Leading the Legacy: Reilly Berk on Family Business, Branding, and the Future of Packaging

In this episode of Room for Seconds, Gregg Majewski sits down with Reilly Berk, CEO of Berk Enterprises, to discuss her journey as a third-generation leader in the foodservice packaging industry. From stepping into the CEO role at just 24 to navigating family business dynamics and driving innovation in sustainable packaging, Reilly shares her insights on leadership, growth, and branding in the restaurant space. Tune in to hear about the challenges and rewards of taking over a family business, ho...
Feb. 11, 2025

How Dave’s Hot Chicken Became a Franchise Powerhouse

On the latest episode of Room for Seconds, host Gregg Majewski sat down with Jim Bitticks, President & COO of Dave’s Hot Chicken, to discuss the rapid rise of one of the fastest-growing restaurant franchises in the U.S. From humble beginnings as a parking lot pop-up to over 270 locations and counting, Jim shares the strategies, challenges, and bold moves that have fueled Dave’s explosive growth. Key Takeaways: Build the Right Team from Day One - Scaling fast requires top-tier leadership from t...
Feb. 4, 2025

The Future of AI in Restaurants: Innovation Without Losing the Human Touch

Artificial intelligence (AI) is revolutionizing the restaurant industry, helping operators manage costs and streamline operations. However, as Greg Majewski, CEO of Craveworthy Brands, discussed in this repurposed episode of a Fireside Chat with Opus CEO Rachael Nemeth, restaurants must be careful not to lose sight of their customers and the hospitality that defines the industry. Here are three major takeaways from his conversation on AI and its role in restaurants. Key Takeaways: Restaurants’...
Jan. 28, 2025

Reviving Legends: Paul Mangiamele on Bringing Bennigan’s and Steak & Ale Back to Life

On this episode of Room For Seconds, Gregg Majewski sits down with industry icon Paul Mangiamele, the visionary behind the revival of Bennigan’s and Steak & Ale. Paul shares his journey of breathing new life into these beloved brands, emphasizing the importance of culture, passion, and staying true to the DNA that made these restaurants iconic. Discover how Paul navigates the challenges of modern casual dining, from managing rising costs to creating memorable guest experiences with innovative s...
Jan. 21, 2025

Leveraging Systems and AI in the Restaurant Industry

In this episode of Room for Seconds, Gregg Majewski sits down with Matt Wampler, co-founder of ClearCogs, to explore how technology and systems are reshaping the restaurant landscape. From optimizing food costs to preparing for a future dominated by AI and automation, Matt shares his insights on the tools and strategies that restaurant operators need to thrive. Tune in to hear how balancing analytics with hospitality can lead to long-term success and why now is the time to start future-proofing ...
Jan. 14, 2025

Disrupting Hospitality: Jimmy Frischling on Tech and the Future of Dining

In this episode of Rooms for Seconds, Gregg Majewski sits down with Jimmy Frischling, Managing Partner and Co-Founder of Branded Hospitality Group, for a dynamic conversation about entrepreneurship, technology, and the ever-evolving hospitality industry. Jimmy shares his perspective on the challenges and rewards of being an entrepreneur, the growing demand for dining experiences and why 2025 may see major consolidation among restaurants and technology providers. Jimmy highlights the importance o...
Jan. 7, 2025

The Real Story of Mr. Beef: The Restaurant That Inspired The Bear

In this episode of Room for Seconds, host Gregg Majewski sits down with Chris Zucchero, the man behind the iconic Chicago restaurant Mr. Beef—the real-life inspiration for FX’s hit series The Bear. Chris shares candid insights about running a family business in the spotlight, the legacy of his father, and the challenges of managing relentless fame while staying true to his roots. Tune in for an unfiltered conversation about the restaurant that inspired one of television's most talked-about shows...
Dec. 31, 2024

Tech, Transparency, and Transformation: Gregg Majewski on the Future of Fast-Casual Dining

In this repurposed episode of Fast Casual Nation, industry leaders Gregg Majewski, CEO and Founder of Craveworthy Brands, and Heather Leed Neary, President and CEO of Taco John's International, Inc., sit down to discuss the evolving landscape of restaurant technology. Recorded live at the 2024 Prosper Forum, the conversation dives into the challenges and opportunities of integrating technology across multi-unit operations, balancing franchisee adoption, and maintaining seamless tech integration....
Dec. 24, 2024

Wisking It All: Uncommon Growth Tactics for Restaurant Operations

In this repurposed episode of the Wisking It All Podcast, Angelo Esposito interviews Gregg Majewski, founder and CEO of Craveworthy Brands. They discuss the journey of scaling restaurants, the importance of culture and leadership, and the innovative approach of Craveworthy Brands in the restaurant industry, including the use of virtual brands and shared kitchens to maximize efficiency and profitability. In this conversation, Gregg shares his insights on building a strong team culture, the impor...
Dec. 17, 2024

Becca McIntyre: Culinary Mastery and Innovation at Craveworthy Brands

Becca McIntyre, Craveworthy Brands' VP of Culinary and Supply Chain, speaks with Josh Kopel on the Full Comp Podcast about her extensive experience in corporate restaurant operations, her unique ability to balance culinary creativity with operational efficiency, and her role in developing innovative menu items for Craveworthy Brands. She emphasizes the importance of consistency in operations, strategic LTOs, and leveraging digital marketing to enhance brand awareness and customer engagement. Ke...
Dec. 10, 2024

From Bartender to Venture Capitalist: Michael Schatzberg’s Journey in Hospitality and Tech

In this episode of Room for Seconds, Gregg Majewski sits down with Michael "Schatzy" Schatzberg, Co-Founder of Branded Hospitality Ventures, to unpack his remarkable journey from bartender to restaurateur and tech investor. They dive into the evolving role of technology in the restaurant industry, debating the balance between innovation and operator needs. Schatzy shares insights on identifying must-have tech versus passing trends, investing in game-changing startups, and navigating the challeng...
Dec. 3, 2024

Building a Winning Catering Program with Kelly Grogan

In this episode of Room for Seconds, catering expert Kelly Grogan, co-founder of Crumbs, shares her insights on creating and scaling successful catering programs for restaurants. From designing a crave-worthy menu to fostering relationships with high-value clients, Kelly dives into the strategies that drive incremental revenue and build brand recognition. She discusses common pitfalls, the importance of execution, and how technology and personal touches can differentiate your catering business. ...
Nov. 26, 2024

How Pepper Lunch is Redefining Fast-Casual Dining with CEO Troy Hooper

In this episode of Room for Seconds, host Gregg Majewski welcomes Troy Hooper, CEO of Hot Palette America, to discuss the unique challenges and strategies of scaling a Japanese quick-service restaurant (QSR) brand in the U.S. and globally. From leveraging AI-driven marketing to reimagining supply chain efficiency and flavor profiles, Troy reveals the innovative steps his team has taken to bring this 30-year-old concept to new markets. Dive into their journey of balancing authenticity with modern...
Nov. 19, 2024

Franchising for Everyone: Success Strategies from Franchise Consultant Kim Daly

In this episode of Room for Seconds, host Gregg Majewski sits down with Kim Daly, a seasoned franchise consultant and business coach, to explore the world of franchising beyond the restaurant industry. Kim shares her insights into why many new entrepreneurs should consider non-food franchise opportunities, her unique approach to matching clients with franchise models, and the essential mindset for business ownership. Kim and Gregg discuss the importance of aligning franchise choices with persona...
Nov. 12, 2024

Building Community, Consistency, and Craveability in Hospitality with Sam Stanovich of Big Chicken

In this episode of Room for Seconds, Gregg Majewski welcomes Sam Stanovich, Senior Vice President of Franchise Leadership at Big Chicken, to uncover the secrets behind the brand’s meteoric rise. Sam dives into the art of building a community-centered restaurant, how Big Chicken is training the next generation in authentic hospitality, and the bold strategies that have driven the brand’s success, including catering as a business game-changer. Discover how Big Chicken balances Shaquille O'Neal's s...
Oct. 29, 2024

Gregg Majewski’s Fireside Chat at the 2024 Prosper Forum

At the 2024 Prosper Forum, Gregg Majewski, CEO of Craveworthy Brands, captivated attendees with his fireside chat alongside Michael Gottlieb. The discussion centered on his unique philosophy on leadership, employee rewards, and franchise success. From his commitment to building millionaire employees to his focus on franchisee profitability, Gregg reveals the values that drive his approach to business. Listen in to hear how he creates lasting partnerships by investing in people, leading by exampl...
Oct. 22, 2024

Justin Egan on The Full Comp Podcast: Crafting Success Through Strategic Messaging

Justin Egan, co-founder of Wing It On!, speaks with Josh Kopel on the Full Comp Podcast about secrets behind building a standout brand in a crowded market. Justin shares how he and his co-founder Matt Ensero prioritized clear, consistent messaging to differentiate their brand from competitors. Egan breaks down the strategic steps that helped Wing It On! thrive in the competitive world of fast-casual dining. But the story doesn't end there—Egan discusses how partnering with franchising expert Gr...
Oct. 15, 2024

PR Expert Zack Fishman Shares Secrets For Building a Cult Brand

In this episode of Rooms for Seconds, Gregg Majewski sits down with Zack Fishman, Chief Growth Officer of Fishman PR, to discuss the shifting landscape of public relations, the rise of business influencers, and the secrets to building a cult brand. Zack shares insights on how brands can stand out in today's crowded market, emphasizing the importance of authenticity, social media, and content-driven strategies. Whether you're in the restaurant industry or looking to grow your business, this episo...
Oct. 8, 2024

Revolutionizing Restaurant Loyalty with Jennifer Bell of Lettuce Entertain You

Jennifer Bell, CMO of Lettuce Entertain You, brings her extensive marketing expertise to the Room For Seconds podcast, hosted by Craveworthy Brands CEO Gregg Majewski. Jennifer shares her journey of leading marketing efforts for an expansive portfolio of restaurants across the U.S., discussing how her team tackles everything from loyalty programs to digital customer engagement. With over 25 years at Lettuce Entertain You, Jennifer offers deep insights into how the company continually adapts to m...
Oct. 1, 2024

Texas Restaurant Association CEO Dr. Emily Williams Knight on Reenergizing the Restaurant Industry

In her recent appearance on Rooms for Seconds, powered by Craveworthy Brands, Dr. Emily Williams Knight, President and CEO of the Texas Restaurant Association, engaged in a powerful conversation with Gregg Majewski on the current state and future of the restaurant industry. As a trailblazing figure, Dr. Knight shed light on pressing challenges, the importance of education, and the transformative leadership needed to propel the industry forward. The Importance of Education and Advocacy The pan...