Episodes

Dec. 2, 2016

Soap to Web Api with Jason Lattimer

Episode 48: Markus Erlandsson talks to Jason Lattimer from PowerObjects about moving from Soap to Web Api, using his tool Crm Rest Builder and other ways of. Bio: Jason Lattimer is a 4 time Microsoft Dynamcis CRM MVP and maker of several CRM utilities and devlopment tools. https://media.blubrry.com/crmrocks/content.blubrry.com/crmrocks/crmrocks-com-Episode-48-Soap-to-Web-Api-with-Jason-Lattimer.mp3 Links: CRM REST Builder, Jason Lattimer on Git Hub The post Soap to Web Api with Jason Lattime...
Nov. 14, 2016

Develop for Dynamics 365 with George Doubinski

Episode 47 were Markus Erlandsson talks to George Doubinski about how to develop for Dynamics 365 and what is new. They are going all over the place and talks about everything from Fields Service via Customer Insights to Data Export and Editable Grids. Bio: George Doubinski is a 9th time CRM MVP specialising in all things difficult. If you cannot find him online poking crmtipoftheday.com or crm.audio, it must be a rare occasion when he sleeps, spends time with his family or travels from A to B...
Oct. 25, 2016

Dynamics 365 First View with Philip Verlinden

Episode 46 where Markus Erlandsson talks to Philip Verlinden from Microsoft Consulting Services about the new Dynamics 365, and what he is excited about. He works at Microsoft but here he gives his personal views on these topics. Bio: Philip is a Microsoft Dynamics CRM Senior Consultant @ Dynamics Domain, Azure aficionado, proud father and partner, passionately working @ Microsoft https://media.blubrry.com/crmrocks/b/content.blubrry.com/crmrocks/crmrocks-com-Episode-46-dynamics-365-first-view...
Sept. 14, 2016

Certified for CRM with Andre Margono

Episode 45: Markus Erlandsson talks to Andre Margono from Barhead Solutions. How do I get Certified? Who can get Certified? Why should I get Certified? All questions are answered here! Bio Andre Margono is currently working as Solution Architect at Barhead Solutions and based in Melbourne, Australia. For the past 6 years he has been delivering CRM solutions for customers in Australia. Andre is a current Microsoft Dynamics CRM MVP for his contribution in Dynamics CRM community and has been acti...
Aug. 31, 2016

Tools for productivity

Episode 44: Markus Erlandsson talks about tools to improve your productivity when developing for and administrating your Dynamics CRM organization https://media.blubrry.com/crmrocks/content.blubrry.com/crmrocks/crmrocks-com-Episode-44-tools-for-productivity.mp3 Links: Software Development Kit for Microsoft Dynamics CRM, SDK Download, XrmToolBox, XrmToolkit (Crm Solution Manager), Diagnostics tool, Trace Reader The post Tools for productivity first appeared on CRM Rocks.
July 13, 2016

Tips and tricks for a CRM admin with Stephane Dorrekens

Episode 43: Markus Erlandsson talks to Stephane Dorrekens from Nerea about how you admin your Dynmics CRM System. Keep it running at full speed and with good data quality https://media.blubrry.com/crmrocks/content.blubrry.com/crmrocks/crmrocks-com-Episode-43-Tips-and-tricks-for-a-CRM-admin-with-Staphane-Dorrekens.mp3 Links: Data Performance, Org Insights, CRMUG Belux, Nerea Products, Pal Tool, Attachment Extractor The post Tips and tricks for a CRM admin with Stephane Dorrekens first appeared ...
June 27, 2016

What’s new in Dynamics CRM 2016 and Update 1 with Gretchen Opferkew and Alex Fagundes

Episode 42 where Markus Erlandsson talks to Gretchen Opferkew and Alex Fagundes from powerobjects about what’s new in Dynamics CRM 2016 and Update 1. Gretchen talks about learning paths and how you can learn faster. Alex talks about mobile client and sorts outs options for going offline and working with activities. Discussion continues with folder level tracking, Organization Insights dashboard and Power BI. https://media.blubrry.com/crmrocks/content.blubrry.com/crmrocks/crmrocks-com-Episode-42...
May 28, 2016

Designing Portal with Steve Webb

Episode 41 where Markus Erlandsson talks to Steve Webb from The Portal Connector and pavliks.com about the process of designing and creating a portal. What gets user acceptance happen. How to get started. Pitfalls to miss and what to consider. https://media.blubrry.com/crmrocks/content.blubrry.com/crmrocks/crmrocks-com-Episode-41-Designing-Portal-with-Steve-Webb.mp3 Links: The Portal Connector site, Things to ask, Case Studies, Steves Twitter, Steves LinkedIn The post Designing Portal with Ste...
April 28, 2016

The Value of Marketing inside Dynamics CRM with Kristie Bylos

Episode 40 where Markus Erlandsson talks to Kristie Bylos from ClickDimensions about the value of marketing inside Dynamics CRM. Kristie talks about what the integrated story is with Dynamics CRM and ClickDimensions, how to start automating. What kinds of values can I expect and the ROI of that. Success stories and pitfalls to avoid. https://media.blubrry.com/crmrocks/content.blubrry.com/crmrocks/crmrocks-com-Episode-40-The-Value-of_Marketing-inside-Dynamics-CRM-with-Kristie-Bylos.mp3 Links: Cl...
March 14, 2016

More mobile CRM with Ivan Stano

Episode 39 where Markus Erlandsson talks to Ivan Stano from Resco about their purchase of CWR Mobility and what you can expect from them in the future https://media.blubrry.com/crmrocks/content.blubrry.com/crmrocks/crmrocks-com-Episode-39-more-mobile-CRM-with-Ivan-Stano.mp3 Links: Ivans mail Resco acquires CWR mobile Resco homepage The post More mobile CRM with Ivan Stano first appeared on CRM Rocks.
Feb. 14, 2016

E-commerce, digital marketing and CRM with Therese Reuterswärd

Episode 38 where Markus Erlandsson talks to Therese Reuterswärd from Nespresso about e-commerce, digital marketing and how that relates to CRM. How to get started and whats important, Therese gets it all explained here. https://media.blubrry.com/crmrocks/content.blubrry.com/crmrocks/crmrocks-com-Episode-38-ecommerce-digital-marketing-and-CRM-with-Therese-Reutersward.mp3 Links: Forrester Research – Full length reports on omnichannel, retail and customer experience (charges per download) Econsul...
Jan. 19, 2016

Develop for CRM with Mitch Milam

Episode 37 where Markus Erlandsson talks to Mitch Milam from xRM Coaches about how to develop for CRM. What is important and how to get started, as well as talking about tools to help you. https://crmrocks.com/wp-content/uploads/2016/01/crmrocks-com-Episode-37-Develop-for-CRM-with-Mitch-Milam.mp3 Links: xRM Coaches Webinars Explorer! for Dynamics CRM Teaching Tuesdays DYNAMICS CRM Team Development Best Practices Video xRM Coaches on YouTube Mitch on LinkedIn Jason Lattimers CRM Rest Builder Po...
Dec. 19, 2015

Top 10 tips for successfully implement CRM with Gustaf Westerlund

Episode 36, Markus talks to Gustaf Westerlund on how you implement CRM. Gustaf gives his top 10 tips on how to be successful. https://crmrocks.com/wp-content/uploads/2015/12/crmrocks-com-Episode-36-Top-10-tips-to-successfully-implement-CRM-with-Gustaf-Westerlund.mp3 Links: Gustafs blog post CRM UG webinar CRM UG Congress The post Top 10 tips for successfully implement CRM with Gustaf Westerlund first appeared on CRM Rocks.
Nov. 16, 2015

Being an Entrepreneur with Therese Lorentzon

Episode 35: Markus Erlandsson talks to Therése Lorentzon about being an Entrepreneur and how you think about customers. What is your customer focus and how do you keep the balance when everything is on you? https://crmrocks.com/wp-content/uploads/2015/12/crmrocks-com-Episode-35-Being-an-Entrepreneur-with-Therese-Lorentzon.mp3 Links: Homepage Instagram https://www.facebook.com/thereselorentzonphotography The post Being an Entrepreneur with Therese Lorentzon first appeared on CRM Rocks.
Oct. 28, 2015

CRM Conference with John Verdon and Christy Spokely

Episode 34: Markus Erlandsson talks to John Verdon and Christy Spokely from Extreme CRM about CRM Conference. The discussion starts with why I should go to a conference and continues with what I might gain from going. https://crmrocks.com/wp-content/uploads/2015/10/crmrocks-com-Episode-34-Crm-conference-with-John-Verdon-Christy-Spokley.mp3 Links: Extreme CRM Site LinkedIn Group Chisty Spokely’s links LinkedIn, email Johns Verdon’s links: LinkedIn, email The post CRM Conference with John Ve...
Oct. 12, 2015

State of Dynamics CRM in 2015 with Jukka Niiranen

Episode 33: Markus Erlandsson talks to Jukka Niiranen from Digital Illustrated about the state of Dynamics CRM in 2015. Starting with looking backwards on all that happened. Then looking into the future with CRM 2016. https://crmrocks.com/wp-content/uploads/2015/10/crmrocks-com-Episode-33-the-state-of-Dynamics-CRM-in-2015-with-Jukka-Niiranen.mp3 Links: State of Dynamics CRM 2015 blog post Jukka’s links: MVP Page, LinkedIn, Surviving CRM Blog The post State of Dynamics CRM in 2015 with Jukka ...
Sept. 14, 2015

TypeScript and JavaScript with David Berry

Episode 32: Markus Erlandsson talks to David Berry about TypeScript, JavaScript and the new WEB API in Dynamics CRM. David explains why you should use TS and what the benefits are. https://crmrocks.com/wp-content/uploads/2015/09/crmrocks-com-Episode-32-TS-and-JS-with-David-Berry.mp3 Links: http://www.typescriptlang.org/ http://definitelytyped.org/ http://github.com/borisyankov/DefinitelyTyped/tree/master/xrm Azure AD Authentication Library for .NET Davids links: LinkedIn, MVP Page, CRM Blog ...
Aug. 14, 2015

CRM UG with Tony Stein

Episode 31: Markus Erlandsson talks to Tony Stein from CRM UG about User Groups. What do I gain from attending? And more. https://crmrocks.com/wp-content/uploads/2015/08/crmrocks-com-Episode-31-CRM-UG-with-Tony-Stein.mp3 Links: http://www.crmug.com http://www.crmug.com/engage/volunteer The post CRM UG with Tony Stein first appeared on CRM Rocks.
July 14, 2015

Being a CRM consutant with Salim Adamon

Episode 30: Markus Erlandsson talks to Salim Adamon about Being a CRM consultant. Salim talks about what’s important and how to get there. https://crmrocks.com/wp-content/uploads/2015/07/crmrocks-com-episode-30-being-a-crm-consultant.mp3 Links: Salims Blog The post Being a CRM consutant with Salim Adamon first appeared on CRM Rocks.
June 14, 2015

Coaching CRM with Rick McCutcheon

Episode 29: Markus Erlandsson talks to Rick McCutcheon about Coaching in CRM. What is coaching? How can I use it to implement my CRM or revitalize my CRM efforts? Rick explains and talks about what’s important to focus on. https://crmrocks.com/wp-content/uploads/2015/08/crmrocks-com-Episode-29-Coaching-CRM.mp3 CRM UG http://www.crmug.com Hompage http://fullcontactselling.com/ LinkedIn Profile http://ca.linkedin.com/in/rickmccutcheon The post Coaching CRM with Rick McCutcheon first appeare...
May 17, 2015

Building a Brand with Jens Almgren

Episode 29: How do I build a brand? Does it make any difference if it’s a personal brand just about me or a business brand for my company? Jens Almgren comes on the show to sort things out and tell the story about building a new business and two new brands. Both a personal brand and a business brand at the same time. https://crmrocks.com/wp-content/uploads/2015/08/crmrocks-com-Episode-28-Building-a-Brand.mp3 http://www.facebook.com/nordicstreetfood http://www.forbes.com/powerful-brands/list/ T...
April 8, 2015

Email Marketing

Episode 27: Markus Erlandsson talks to Lars Nilsson from Apsis about Email Marketing. The discussion goes from How to get started, to what is important, and what pitfalls to avoid. https://crmrocks.com/wp-content/uploads/2015/08/crmrocks-com-Episode-27-Email-Marketing.mp3 Email Marketing Guidebook Apsis blog about Email Marketing The post Email Marketing first appeared on CRM Rocks.
March 16, 2015

Modelling Security in Dynamics CRM

Episode 26: Markus Erlandsson talks to Elaiza Benitez from Myriad IT about Modelling Security in Dynamics CRM. What are all the options and what can you do your self? https://crmrocks.com/wp-content/uploads/2015/08/crmrocks-com-Episode-26-Modelling-Security.mp3 Elizas vlogg explaining Hierarchy Security and corresponding blog post The post Modelling Security in Dynamics CRM first appeared on CRM Rocks.
Jan. 18, 2015

Developing Plugins in Dynamics CRM

Episode 25: Markus Erlandsson talks to Jonas Rapp from Cinteros about developing plugins in Dynamics CRM. Where you start. How the execution pipeline works. What pipeline stages you have to choose from. When and how to use images. Tracing service, ILMerge, Sandbox. What is the recommended path? All questions answered in this episode! https://crmrocks.com/wp-content/uploads/2015/08/crmrocks-com-Episode-25-Plugins.mp3 http://jonasrapp.cinteros.se/ http://jonasrapp.cinteros.se/2012/07/execute-se...