The Dental Practice Fixers Podcast Featuring Secret Shopper Calls to Dental Offices
The only dental podcast that features live mystery shopper calls to dental practices, The Dental Practice Fixers is the podcast for dentists and team members who want to provide a better patient experience, improve their customer service skills, book more
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Recent Episodes
You Need More Online Reviews!
Online reviews are the number one requirement for potential dental patients finding your dental practice online. In this episode of The Dental Practice...
Inflation, Lab Fees, Scripting, and More!
How do dental practices deal with inflation? Should I pay someone to cover my phones when the office is closed? Does scripting work? Is Dr. Rich a...
Dental Crown Treatment Acceptance at the Local Body Shop?
Can you actually get dental crowns at the local auto body shop? Hopefully not, but here’s an important dental lesson about dental ccown treatment...
What’s YOUR Financial Policy?
What’s YOUR Financial Policy?
Does your dental practice have a written financial policy? Do you even need one?
On this episode of The Dental...
How To Easily Confuse A Patient!
How To Easily Confuse A Patient!
We start with a great listener question about the proper way to handle a caller who is not ready to appoint. The theme...
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