The only dental podcast that features live mystery shopper calls to dental practices, The Dental Practice Fixers is the podcast for dentists and team members who want to provide a better patient experience, improve their customer service skills, book more
Why Didn’t My Last Dentist Tell Me This?
When a patient asks a tough question about their last dentist, we need the right answer and we need it right...
My Patients Only Want What Insurance Covers!
Is this really true, or is the practice subtly putting patients into this insurance mindset?
We...
Sometimes dentists and team members let the little things drive ourselves crazy! On this episode of The Madow Dental Podcast we respond to a listener...
What’s the best piece of advice ever given by a dental consultant? In this episode of The Madow Dental Podcast, Dr. Rich reveals what that is, and...
In dentistry, it’s super important to lead our patients to the next step, whether that is scheduling treatment, becoming a patient in your practice,...