The Dental Practice Fixers Podcast Featuring Secret Shopper Calls to Dental Offices
The only dental podcast that features live mystery shopper calls to dental practices, The Dental Practice Fixers is the podcast for dentists and team members who want to provide a better patient experience, improve their customer service skills, book more
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Recent Episodes
Do You Do WHAT?
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Do You Do What?[/heading][divider line_type=”Full Width Line” line_thickness=”3″ divider_color=”accent-color” custom_height=”50″]
In...
The Key To Presenting Treatment?
A newly minted dentist writes in with a great question: How do I answer a patient when they ask me how much experience I have in a procedure – when...
New Patient Telephone Flow Chart
New Patient Telephone Flow Chart In 99% of our mystery shopper calls, things don’t end up very well. Well – don't worry – in this week’s episode...
The Core of The Problem
In this week’s episode we do some secret shopper calls that lead to “The Core of The Problem.” Yes – there are so many different questions that...
Are Your Patients Actually Fee Sensitive?
Ever wonder if your patients are actually fee sensitive? In this week's episode we discuss a mysterious topic - setting our fees. Is there a true science...
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