The Dental Practice Fixers Podcast Featuring Secret Shopper Calls to Dental Offices
The only dental podcast that features live mystery shopper calls to dental practices, The Dental Practice Fixers is the podcast for dentists and team members who want to provide a better patient experience, improve their customer service skills, book more
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Recent Episodes
Ransomware – It Can Happen To YOU!
In this week’s episode we discuss a very scary topic – ransomware. Cyberattacks are happening in dental practices all across the country, and make...
Want To Lose A Patient Forever? Do THIS!
In this week’s episode we get back to basics with our secret shopper calls, asking the simplest of all questions a potential new patient would ask....
Special Podcast Episode: Never Run Late!
Patients will absolutely leave your practice if you run late, although they won’t tell you that’s why they are leaving.
Doctor My Eyes! (Are You In Network?)
Getting an “in network” patient to come to your practice can be really difficult if you don’t participate with their insurance, but it can be...
Do Specialists Refer Back To You?
If you are a general dentist, you probably have a great roster of specialists who gladly handle your referrals. But are the specialists referring back...
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