The Dental Practice Fixers Podcast Featuring Secret Shopper Calls to Dental Offices
The only dental podcast that features live mystery shopper calls to dental practices, The Dental Practice Fixers is the podcast for dentists and team members who want to provide a better patient experience, improve their customer service skills, book more
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Recent Episodes
A Senior Moment in Your Practice!
Seniors can be the most amazing and gratifying patients in your practice, and they can also be the biggest nightmares. On this week’s podcast we answer...
You Hit The Nerve!!!
What to say when the endodontist tells the patient “You hit the nerve!” That’s a listener question we tackle on this week’s edition of The Dental...
Can’t You Just Fill It?
One of the most difficult situations we face is when a patient says “My old dentist never told me that!” or “Can’t you just fill it?
Oh Shoot – You’re A New Patient?
In this episode of "Oh Shoot - You're a New Patient, featuring special guest co-host Betty Hayden, we make three “Secret Shopper” calls.
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