The only dental podcast that features live mystery shopper calls to dental practices, The Dental Practice Fixers is the podcast for dentists and team members who want to provide a better patient experience, improve their customer service skills, book more
What are the sweetest words a dental practice can ever hear? How about these? “I’m new in town and I’m looking for a dentist!”...
The Dental Practice Fixers podcast starts a discussion of things that a dental office staffer should never say this to a dental patient.
Don't be the person that says: Oh no, I just lost a new patient. Every time the phone rings and there is a potential new patient on the other end, you...
Someone ALMOST says the right things to get the patient in. But unfortunately, they fall a little short.
What happens when a new patient calls your practice? When a new patient calls your practice, should the call be long or short? Today we have both. On...