The Dental Practice Fixers Podcast Featuring Secret Shopper Calls to Dental Offices
The only dental podcast that features live mystery shopper calls to dental practices, The Dental Practice Fixers is the podcast for dentists and team members who want to provide a better patient experience, improve their customer service skills, book more
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Recent Episodes
A Dentist’s Dilemma – How Much Is Enough?
It seems like everyone is telling a dentist he needs more – more new patients, more money, more success....but he has no desire to increase the way...
Could A Well-Meaning Team Member Be Sabotaging Your Practice?
A long-term team member has been talking patients out of getting their treatment done!
Is My Hygiene Schedule A Blessing Or A Curse?
On today's call one practice has a hygiene schedule that isn't nearly full enough and the other has a schedule where they can’t get a patient in for...
Phone Going to Voicemail — Is This The Biggest Mistake For A Practice?
A doctor writes in with a dilemma. Their phone is ringing, but constantly going into voicemail. Why? They can’t afford a second person at the front...
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