The only dental podcast that features live mystery shopper calls to dental practices, The Dental Practice Fixers is the podcast for dentists and team members who want to provide a better patient experience, improve their customer service skills, book more
When a potential new patient calls with some questions, it’s often a good idea to offer a free consult. That way, you can actually do a quick look,...
Last minute cancellations are one of the most frustrating things in dentistry, and that’s what today’s question is all about.
This weeks listener question is about an associate who wanted a little something extra. What do you think it is, and what do you think the answer will...
Is There Some Hanky Panky Going On In My Dental Office? Today’s episode features a very difficult situation. The doctor and several team members suspect...
A dentist is in the middle of a large case and have given the patient a payment plan. The patient is not paying and and appears he never will!!