The Dental Practice Fixers Podcast Featuring Secret Shopper Calls to Dental Offices
The only dental podcast that features live mystery shopper calls to dental practices, The Dental Practice Fixers is the podcast for dentists and team members who want to provide a better patient experience, improve their customer service skills, book more
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Recent Episodes
When A Specialist Isn’t So Special…..What Do You Do?
A dentist has a fantastic relationship with a specialist,but feels a different specialist is actually providing better treatment.
My New Consultant Wants Me To Do WHAT?
It’s something many dentists fear. You hire a consultant to help your practice and they want you to do something that you just don’t want to do….like...
Is This Doctor Sabotaging His Own Practice?
In this episode, a team member writes in to ask an important question. The docs in her practice are fantastic, but one of them may be doing something...
My Team Member Is Fantastic – Except For This ONE BIG THING!
What happens when you have a fantastic team member, one that the patients love, works hard, and has been with the practice forever – but she has one...
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