Episodes

About Our Sponsors DAVO: DAVO automates every step of the sales tax process — from collecting to filing to paying... Click here to learn more Marqii: Marqii is designed to create unforgettable customer experiences... Click here to learn more Where to find Cali BBQ Media Visit our Website Follow Restaurant Technology Substack Follow us on Instagram Follow us on LinkedIn Learn About our Media Services

About Our Sponsors DAVO: DAVO automates every step of the sales tax process — from collecting to filing to paying... Click here to learn more Marqii: Marqii is designed to create unforgettable customer experiences... Click here to learn more Where to find Cali BBQ Media Visit our Website Follow Restaurant Technology Substack Follow us on Instagram Follow us on LinkedIn Learn About our Media Services

Interview Takeaways: The Power of Video – Shawn Walchef has preached the power of video for years. For Walchef, showing yourself as a person online is the best marketing any business can participate in. The Four C’s of Cali BBQ Media – Walchef operates Cali BBQ Media under the four C’s of content, commerce, communication, and community. Each of those tenants are present in every portion of Cali BBQ, and he now shares the skills with other businesses to do the same. Telling Stories on the Intern...

Shawn Walchef talks with Sauce CEO/founder Li-ran Navon about how even the smallest restaurants can make money from delivery, without the trouble typically associated with it. Interview Takeaways: Sauce helps: Restaurants save on fees, boost direct orders, and get paid more. Customers pay less for faster delivery, and get a superb guest experience. Delivery companies get more orders, while reducing acquisition and error costs. Episode Links: Restaurant365 Online: https://www.restaurant365....

About Our Sponsors DAVO: DAVO automates every step of the sales tax process — from collecting to filing to paying... Click here to learn more Marqii: Marqii is designed to create unforgettable customer experiences... Click here to learn more Where to find Cali BBQ Media Visit our Website Follow Restaurant Technology Substack Follow us on Instagram Follow us on LinkedIn Learn About our Media Services

About Our Sponsors DAVO: DAVO automates every step of the sales tax process — from collecting to filing to paying... Click here to learn more Marqii: Marqii is designed to create unforgettable customer experiences... Click here to learn more Where to find Cali BBQ Media Visit our Website Follow Restaurant Technology Substack Follow us on Instagram Follow us on LinkedIn Learn About our Media Services

Interview Takeaways: Prioritizing Gratitude and Community – David Meltzer believes that to build a strong personal or professional brand, especially in hospitality, you should focus on gratitude and community. He suggests writing “thank you” on your mirror to remind yourself daily to appreciate what you have and give. After gratitude, prioritizing community is essential. Questions to Build Community – Creating supportive communities by using open-ended questions to bring people together, is a t...

Shawn Walchef sits down with Mark Lindberg, CFO of Provident Hospitality Group, to talk about how why they switched their clients over to Restaurant365 and helping restaurants save money with their accounting solutions. Interview Takeaways: Provident Hospitality Group is a Platinum Partner of Restaurant365. Here are some of the services they offer: CFO Outsourcing: Full back office Support for CFOs, cloud-based platform, dedicated team of live accountants and executives. Payroll Services: Boo...

About Our Sponsors DAVO: DAVO automates every step of the sales tax process — from collecting to filing to paying... Click here to learn more Marqii: Marqii is designed to create unforgettable customer experiences... Click here to learn more Where to find Cali BBQ Media Visit our Website Follow Restaurant Technology Substack Follow us on Instagram Follow us on LinkedIn Learn About our Media Services

Interview Takeaways: Food Cost Management with COGS-Well – Bill Lindsey and partners made the significant decision to move their inventory system to a browser-based platform with COGS-Well, which was important in adapting to new technologies to stay relevant and improve business operations. Streamlining Restaurant Inventory Management – COGS-Well streamlines restaurant inventory setup by using data mapping, or AI, to quickly build an inventory database from invoices, eliminating the need for ma...

Interview Takeaways: Restaurant365 has solutions that directly benefit restaurant owners and operators. Here are some new tools from the company that they showed off at the 2024 National Restaurant Show. EMPLOYEE TRAINING: R365’s acquisition of training platform ExpandShare supports operators with intuitive learning and development that leads to better outcomes for daily restaurant operations, guest experiences, and financial results. TASK MANAGEMENT: R365 Task Management boosts restaurant pro...

About Our Sponsors DAVO: DAVO automates every step of the sales tax process — from collecting to filing to paying... Click here to learn more Marqii: Marqii is designed to create unforgettable customer experiences... Click here to learn more Where to find Cali BBQ Media Visit our Website Follow Restaurant Technology Substack Follow us on Instagram Follow us on LinkedIn Learn About our Media Services

Interview Takeaways: Who is PassPass? – PassPass is a new app that allows users to search for local deals for free, but requires a $5 monthly membership to claim deals. The membership unlocks access to thousands of deals nationwide. Data Collection Simplified with PassPass – PassPass provides businesses with comprehensive customer data for free within their marketplace, offering valuable insights and push notifications for any new updates. This aggregation of loyalty programs ensures users stay...

Interview Takeaways: ExpandShare is a learning management system built for restaurants. The system delivers and tracks engaging, impactful training content — quickly and easily across platforms. Foodservice leaders believe investing in staff training can improve employee retention. Episode Links: Restaurant365 Online: https://www.restaurant365.com/ Restaurant Transformation Tour: https://rtt.restaurant365.com/ Try a Demo of ExpandShare: https://www.expandshare.com/ ExpandShare Restaurant W...

About Our Sponsors DAVO: DAVO automates every step of the sales tax process — from collecting to filing to paying... Click here to learn more Marqii: Marqii is designed to create unforgettable customer experiences... Click here to learn more Where to find Cali BBQ Media Visit our Website Follow Restaurant Technology Substack Follow us on Instagram Follow us on LinkedIn Learn About our Media Services

Interview at the National Restaurant Association Show 2024 with Ecotrak CEO Matt Singer about revolutionizing restaurant operations, driving profitability through data, and introducing EMMA. Interview Takeaways: Ecotrak: Revolutionizing Restaurant Operations – Ecotrack was founded by combining the expertise of restaurant finance and restaurant facilities to address the lack of data supporting operational decisions, such as expenses. Driving Profitability Through Data – Ecotrack places an emphas...

Interview Takeaways: The Origin of the CookIN App – While working in another industry, Mauricio Garcia grew tired of the food options for ordering out. Craving homemade food, Garcia took matters into his own hands and set forth creating the groundwork for the CookIN App. Recruiting Focus and the CookIN Experience – As the CookIN App grows, Ron Tornari is intent on recruiting a niche market of chefs, getting them properly certified, and ensuring the chefs create an unforgettable experience. The ...

Interview Takeaways: Dine Technology: Works with over 500 restaurants and has more than 60 employees Provides outsourced accounting services and consulting Has partnered with R365 since 2017. Episode Links: Restaurant365 Online: https://www.restaurant365.com/ Dine Technology website: https://dinetechnology.com/ About Our Sponsors DAVO: DAVO automates every step of the sales tax process — from collecting to filing to paying... Click here to learn more Marqii: Marqii is designed to create u...

About Our Sponsors DAVO: DAVO automates every step of the sales tax process — from collecting to filing to paying... Click here to learn more Marqii: Marqii is designed to create unforgettable customer experiences... Click here to learn more Where to find Cali BBQ Media Visit our Website Follow Restaurant Technology Substack Follow us on Instagram Follow us on LinkedIn Learn About our Media Services

Interview Takeaways: The Brown Stew Story – Tony Roy tells the story of Ruby’s Jamaican Kitchen in Alexandria, VA whose owner, Ruby, spoke on the power of consistency and properly targeting the marketing. AI Driven Email Marketing – Email marketing can be marked as unimportant and brushed aside by customers. Brendan Sweeney speaks of PopMenu’s ability to change that mindset with personalized emails created from distinct data collected by their servers. Leveraging Technology is a Necessity for B...

About Our Sponsors DAVO: DAVO automates every step of the sales tax process — from collecting to filing to paying... Click here to learn more Marqii: Marqii is designed to create unforgettable customer experiences... Click here to learn more Where to find Cali BBQ Media Visit our Website Follow Restaurant Technology Substack Follow us on Instagram Follow us on LinkedIn Learn About our Media Services

Interview Takeaways: After implementing Restaurant365, JHG Restaurant Group has: Reduced bank reconciliation time from one week to one day Improved scheduling using labor reports + forecasts Built infrastructure that supports a growing footprint Episode Links: Walid Jamal LinkedIn: https://www.linkedin.com/in/walid-jamal-228911232/ IHOP Franchise Opportunities: https://franchise.ihop.com/ IHOP + R365 Case Study: https://www.restaurant365.com/case-studies/ihop-franchisee-to-double-footprint...

Interview Takeaways: Frontline Obsession with Technology – Rob Napoli and Omniboost are meticulously concerned with their technology working to optimize their clients’ experience. So much so, they often visit their client locations in person to check progress. Building Team Alignment – Kees Zorge believes the mission of the business should be the same throughout the structure. From top to bottom, he believes there is no room for ego when working towards accomplishing a mission. Mastering Stor...

Episode Links: Juancarlos Chicon LinkedIn: https://www.linkedin.com/in/juancarlos-chacon-9763a313/ Jersey Mike’s: https://www.jerseymikes.com/franchise Restaurant365 Online: https://www.restaurant365.com/ Restaurant Transformation Tour: https://www.restaurant365.com/resource-category/events/ About Our Sponsors DAVO: DAVO automates every step of the sales tax process — from collecting to filing to paying... Click here to learn more Marqii: Marqii is designed to create unforgettable customer ex...