Operations with Sean Lane
The world of operations isn’t always glamorous, but it’s the work that can make or break a company.
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Recent Episodes
Why Professional Services Are the Product Managers of Your Future Company with Confluent's Mickey Heynen
So much of what we do in Operations is figuring out how we get from Point A to Point B, and then how do we get there better, faster, and smarter the...
Designing The Post-Sale Customer Journey With Gainsight's Caitlin Quinlan
While everything in sales and marketing funnels is measured and instrumented to ridiculous levels of detail, it's easy to forget about the post-sale...
Going Under The Hood Of How Drift Uses Drift With Monique Lemieux And Tim Ozmina
A very common question we get is, “How does Drift use Drift at Drift?” So on this episode, we're going answer that question.To do this, we called...
The Real Cost Of The Meetings On Your Calendar With Resultably's Dave Link
How many times have you been in a meeting and heard someone say, “This is an expensive meeting.” But exactly how expensive is that meeting?In Operations,...
What "Good" Looks Like In Professional Services With Acquia's Meagen Williams
As your customer base grows and your product offerings expand, you’re likely going to be faced with an important inflection point about the most effective...
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